Terms and Conditions

These Terms and Conditions (“Terms”) govern the use of the website homiesso.com (the “Site”) and the purchase of products offered on it. By accessing or using the Site, placing an order, or interacting with our services, you agree to comply with and be bound by these Terms.

If you do not agree with any part of these Terms, you should discontinue use of the Site.


1. Scope and Acceptance

These Terms apply to all visitors, users, and customers who access or use the Site.
By using the Site or purchasing products, you acknowledge that you have read, understood, and accepted:

  • These Terms

  • Our Privacy Policy

  • Our Cookie Policy

  • Any additional legal documents published on the Site

We reserve the right to update or modify these Terms at any time.
Continued use of the Site after changes have been published implies acceptance of the revised Terms.


2. Website Operator

For any inquiries related to the Site or these Terms, you can contact us at:

Email: info@homiesso.com


3. Use of the Website

You agree to use the Site only for lawful and legitimate purposes. You must not:

  • Engage in fraudulent, abusive, or illegal behavior

  • Interfere with the security, performance, or availability of the Site

  • Attempt to gain unauthorized access to accounts, data, or systems

  • Upload or distribute viruses, malware, or harmful code

We reserve the right to suspend or terminate access to any user who violates these Terms.


4. Registration and Account Management

Some features of the Site may require account creation. When registering:

  • You agree to provide accurate, complete, and up-to-date information

  • You are responsible for maintaining the confidentiality of your login credentials

  • You must notify us immediately of any unauthorized access or security breach

We may suspend or delete accounts that contain false information or violate our policies.


5. Product Information and Availability

We strive to ensure that product descriptions, images, and pricing are accurate.
However, occasional errors (such as typographical mistakes or stock discrepancies) may occur.

We reserve the right to:

  • Update or revise product information

  • Limit availability

  • Modify or discontinue products without notice

All products are subject to stock availability.


6. Pricing and Payments

Prices are shown in euros (EUR) and include applicable VAT unless otherwise specified.
Shipping costs are calculated at checkout.

Accepted payment methods include:

  • Credit/Debit Cards

  • PayPal

  • Other secure payment options displayed at checkout

After completing a purchase, you will receive an order confirmation email.
If a pricing error is discovered, we reserve the right to cancel the order and issue a full refund.


7. Order Acceptance and Fulfillment

An order becomes binding only when a shipping confirmation email is sent.
We may refuse or cancel an order if:

  • The product is unavailable

  • Payment cannot be verified

  • Fraud or misuse is suspected

  • Product or pricing errors are identified


8. Shipping and Delivery

We ship to multiple European countries.
Estimated delivery times are provided at checkout but may vary due to factors such as:

  • Logistics delays

  • Customs processing

  • Local disruptions

A tracking number will be emailed once your order is dispatched.
Customers are responsible for providing accurate shipping information.

We are not liable for delays caused by external factors beyond our control.


9. Right of Withdrawal

Customers within the EU have the right to withdraw from their purchase within 14 days of receiving the order.

To exercise this right:

  • Follow the instructions provided in our dedicated Withdrawal Policy

  • Returned items must be unused, complete, and in resalable condition

  • Refunds will be processed using the original payment method


10. Warranty and Non-Conformity

Products purchased through the Site include a 2-year legal warranty under European law.

If you believe a product is defective or incorrect:

  • Contact our support team

  • Provide photos or videos demonstrating the issue

  • Return the product if requested for inspection

Depending on the situation, a repair, replacement, or refund may be provided.


11. Intellectual Property Rights

All content available on the Site, including:

  • Images

  • Text

  • Logos

  • Graphics

  • Software

is protected by intellectual property laws and may not be reproduced, distributed, or used without prior written consent.

You may view and use content only for personal, non-commercial purposes.


12. Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for:

  • Indirect, incidental, or consequential damages

  • Loss of business, revenue, or data

  • Damages resulting from improper or unauthorized use of the Site

Nothing in these Terms excludes liability where prohibited by consumer protection laws.


13. Suspension and Termination

We may suspend or terminate access to your account or the Site at our discretion, without notice, if:

  • You violate these Terms

  • Fraudulent or harmful behavior is detected

  • Your account remains inactive for an extended period (where applicable)

Upon termination, your right to use the Site immediately ceases.


14. Governing Law and Jurisdiction

These Terms are governed by the laws of Italy.
Any disputes arising from or related to the use of the Site will fall under the exclusive jurisdiction of the competent Italian courts.


15. Contact

For questions regarding these Terms, please contact:

Email: info@homiesso.com