Privacy Policy

This Privacy Policy explains how homiesso.com (“we”, “us”, “our”) collects, processes, and protects your personal data when you access our website, purchase our products, or interact with our services.

We are committed to safeguarding your privacy and handling your personal data in accordance with the General Data Protection Regulation (GDPR – EU Regulation 2016/679) and applicable data protection laws.


Data Controller

For any questions regarding this Privacy Policy or your personal data, you may contact us at:

Email: info@homiesso.com


Categories of Personal Data Collected

We may collect the following types of personal data depending on how you interact with our website and services:

  • Identification data: first name, last name

  • Contact details: email address, phone number, billing/shipping address

  • Account information: username, password, order history

  • Purchase data: purchased items, transaction details, payment status

  • Navigation data: IP address, browser type, device information, interactions with the website, cookies

  • Preference data: selected language, newsletter preferences, saved settings

We do not collect special categories of personal data (e.g., health information, religious beliefs, political opinions).


Purpose and Legal Basis of Processing

Your personal data may be processed for the following purposes:


a. Contractual Obligations

To process and fulfill orders, manage payments, issue invoices, and coordinate deliveries.
Legal basis: Contract (Art. 6(1)(b) GDPR)
Retention: 5 years (or 10 years where financial records apply)


b. Customer Support and Communication

To respond to inquiries, returns, complaints, and assistance requests.
Legal basis: Contract / Legitimate interest
Retention: 3 years from the last interaction


c. Marketing and Promotional Communications

To send newsletters and promotional content, only if you have explicitly opted in.
Legal basis: Consent (Art. 6(1)(a) GDPR)
Retention: Until consent is withdrawn


d. User Account Management

To allow login, track orders, manage preferences, and access restricted areas.
Legal basis: Contract
Retention: Until account deletion


e. Legal and Administrative Compliance

To fulfill accounting, tax, anti-fraud, and regulatory obligations.
Legal basis: Legal obligation (Art. 6(1)(c) GDPR)
Retention: As required by law


f. Website Optimization and Analytics

To analyze website performance, improve usability, and enhance user experience.
Legal basis: Legitimate interest (anonymized analytics) / Consent (cookie-based tracking)
Retention: 12–24 months


Cookies and Tracking Technologies

We use cookies to improve your browsing experience and website functionality.
For more details, please refer to our Cookie Policy.

You may modify or withdraw consent at any time via the cookie banner or browser settings.


Recipients of Personal Data

Your data may be shared with:

  • Authorized internal personnel

  • External service providers (shipping partners, IT support, email services, cloud hosting, payment processors)

  • Public authorities when legally required

All third parties processing data on our behalf are bound by confidentiality and GDPR compliance.


International Data Transfers

If personal data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards such as:

  • Standard Contractual Clauses (SCCs)

  • Adequacy decisions

  • Equivalent protection measures

No international transfer occurs without GDPR-compliant safeguards.


Security Measures

We apply technical and organizational measures to protect your data, including:

  • HTTPS encryption

  • Secure password systems

  • Access restrictions

  • Regular security audits

  • Data minimization and controlled permissions

While we strive to protect your information, no system is fully immune to risks. We encourage safeguarding your login credentials.


Your GDPR Rights

You have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of your data

  • Restrict processing in certain situations

  • Object to processing based on legitimate interest

  • Receive your data in a portable format

  • Withdraw consent at any time

To exercise your rights, contact us at info@homiesso.com with the subject line: “Data Protection Request”.
We will respond within the legally required timeframe.


Children’s Privacy

Our services are not intended for individuals under 18.
We do not knowingly collect personal data from minors.
If such data is identified, it will be promptly deleted.


Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in legal or operational requirements.
The most recent version will always be available on this page.

Material updates may be communicated via email or platform notifications.


Contact and Complaints

For questions or concerns about this Privacy Policy or your personal data, you may contact:

Email: info@homiesso.com

If you believe your rights have been violated, you may also contact your national supervisory authority for data protection.